FAQs


Q: When will my order be shipped?
A: All orders placed by 3pm will be shipped same day.

Q: How can I Track my order?
A: Once your order is shipped you will recieve your tracking number via email.

*Please inspect your order upon arrival. if you find an item defective, damaged, or if you have RECEIVED the wrong item please contact us within 24 hours of RECEIVING your order.



*Once your order has been shipped & given to postal service, we are not responsible for lost or damaged packages. if you have any issues or questions regarding your order please contact your delivery carrier.

USPS Customer service
1-(800)-275-8777

All online & in-store sales are final.
If a product is not to your satisfaction and you would like to exchange it for the same type of product you must contact us within 24 hours of your purchase or within 24 hours of RECEIVING your order. The customer will be responsible for all shipping fees.

* Have more questions?
Please contact us via email at celestialartistry@icloud.com

Damages


REturn + Exchange policy